The
Public Information Officer (PIO) keeps the citizens
of Boca Raton well informed of events that are happening
in the Fire Department. The PIO actively networks
with local newspapers, television and radio stations
through electronic media, press releases, interviews
and personal contacts to provide comprehensive information
about Boca Raton Fire Rescue Services.
For questions concerning public information please contact:
Jesus Barrera and Jonathan Vought, PIO at (561) 982-4012
The
Communications Division is a vital part of Fire and
Emergency Medical Services. Boca Raton Fire Rescue
Services are dispatched through the City's 911 center,
located at the Police Services Department. All tele-communicators
are cross-trained in Fire, EMS and Police dispatch
procedures. The center operates four state-of-the-art
communication consoles and staffs three call taking
positions.
Each tele-communicator is also trained to provide Emergency
Medical Dispatch, "pre-arrival" instructions
to 911 callers.
An Assistant Fire Chief serves as the manager of the communications
center, and is in charge of all the fire department's
communications. This position also develops procedures
and protocols for emergency service radio communications.
Boca Raton Fire Rescue Services annual Expo enables residents to come out and show their support and spend the day viewing equipment and apparatus and meeting the professional men and women who protect their city.
For information on Public Education please contact Jesus Barrera and Jonathan Vought at (561) 982-4012