Public Information Officer (PIO) keeps the citizens
of Boca Raton well informed of events that are happening
in the Fire Department. The PIO actively networks
with local newspapers, television and radio stations
through electronic media, press releases, interviews
and personal contacts to provide comprehensive information
about Boca Raton Fire Rescue Services.
For questions concerning public information, please contact: Michael Gergora, PIO at (561) 239-1099
Communications Division is a vital part of Fire and
Emergency Medical Services. Boca Raton Fire Rescue
Services are dispatched through the City's 911 center,
located at the Police Services Department. All tele-communicators
are cross-trained in Fire, EMS and Police dispatch
procedures. The center operates four state-of-the-art
communication consoles and staffs three call taking
Each tele-communicator is also trained to provide Emergency
Medical Dispatch, "pre-arrival" instructions
to 911 callers.
An Assistant Fire Chief serves as the manager of the communications
center, and is in charge of all the fire department's
communications. This position also develops procedures
and protocols for emergency service radio communications.
The Fire & Life Safety Division coordinates a variety of public education and training programs in the community. Firefighters and Fire Inspectors provide education and demonstration in preschools and school programs, businesses and homeowners associations. The goal of public education is to reduce the risk to the residents and visitors of the City of Boca Raton due to incidents of injuries and fires.
Fire Rescue also has an annual Expo that enables residents to spend the day viewing equipment and apparatus and meet the professional men and women that protect their city.
For Information on Public Education please contact the Fire and Life Safety Division at (561) 982-4030.