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Utility Services

Our Mission:
Water Utility PlantTo protect the health and welfare of City of Boca Raton and adjacent service area residents by providing economical and environmentally sound treatment, distribution, maintenance, and storage of high quality potable water for human consumption, irrigation, and fire protection and economical and environmentally sound treatment and disposal of wastewater all in conformance with local, state, and federal standards.

Utility Services Department Wins National Award

The City of Boca Raton Utility Services Department recently received the Platinum Award, the highest honor for Utility Excellence, from the Association of Metropolitan Water Agencies (AMWA). There were only seven public water systems across the country to achieve this award. The award is based on performance in ten areas including water quality, customer satisfaction, operations, and infrastructure.

This award to the Citys Utility Services Department follows on the heels of the recent confirmation of the Utility Services AAA financial bond rating the highest possible rating - which places Boca Raton in the top 5% of the utility systems in the country based on financial condition and stability.

The Citys Utility Services Department also received the U.S. Environmental Protection Agencys (EPA) top award for their Annual Consumer Confidence Report (the publication that is sent out each year to all the Citys water customers).

We are proud of the wide range of exceptional services we provide our customers 24 hours a day, 7 days a week - all 365 days a year!

If you suspect a problem, please call us day or night. Whenever possible, crews will be immediately dispatched to investigate and correct any problem in our system.

On the next several pages, we will show you some of these services, how they are provided, and how you can help us serve you better!

Water and Sewer Emergencies
During business hours
(8:00 a.m. to 5:00 p.m. Monday through Friday):
(561) 338-7339
After business hours or on holidays:
(561) 338-7325